About PTC:
PTC unleashes innovation with award-winning, market-proven digital solutions that enable industrial companies to differentiate their products and services, improve operational excellence, and increase workforce productivity. In combination with an extensive partner network, PTC provides customers flexibility in how its technology can be deployed to drive digital transformation – on premises, in the cloud, or via its pure SaaS platform.
PTC Off Campus is hiring for the post of Product Analyst. A student from various disciplines can apply for PTC off-campus recruitment drive 2023. Interested and eligible candidates can read more details below
Job Description:
PTC Company is seeking candidates for Product Analyst.
Job Responsibilities:
Provide support services to assist customers and field staff with the configuration and troubleshooting of installation and functionality issues with Windchill Products.
Provide a customer-centric service through their understanding of the customers’ issue, knowledge of PTC products, and comprehension of Support Services processes. Developing expert-level knowledge of the Windchill installation and functionality issue and keeping PTC Knowledgebase evolved
Creating software configurations, duplicating issues, troubleshooting, investigation of technical problems, and tracking the resolution of those problems in collaboration with other PTC departments like R&D and QA as well as communicating the same to customers. Focus on own professional development and occasional teaching or mentoring of other team members. With increasing experience and providing valuable input to Technical Support projects and/or functional teams.
Assist in the creation and implementation of technical training and documentation related to the above topics Collaborate with other offices worldwide to provide first-class support for mission-critical customers
Eligibility Criteria:
Minimum Bachelor/ Master (BE, ME, BTech, MTech) in / Comp Science, Mechanical, E&TC or relevant stream, Bachelor/master's in computer application or related field. (MCA, MCS) Fresher or 1 year of experience in support profile (Windchill or other enterprise-level software) Strong written and verbal communication skills
Preferred skill:
Good communication Skills and Verbal Skills
Good teamwork
Problem-solving
Initiative and enterprise
Planning and organizing
Self-management Quick learning Skills
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